If you have questions, check our FAQ to see if
they are answered here. For additional assistance,
email us at support@googoogram.com.
We'll be happy to answer your questions!
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What's the price for
GooGooGram's services? |
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For $24.95 you get our complete package
that includes one recorded voice announcement,
one-time automated calling of everyone on
your phone list, the email notification, your
online birth announcement and guestbook, plus
one keepsake CD-ROM. |
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I'm worried about giving out my
family and friends' emails and phone numbers.
What will you do with their information? |
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We respect your privacy and theirs! GooGooGram
only uses the personal information of those
on your email and phone lists to provide the
services you've requested. Click
here to read our Privacy Policy. |
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Do I need to use all 25 phone numbers
and 50 email addresses? |
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No. You can use as few as you wish. Since
you can include up to 25 phone numbers on
your call list, GooGooGram helps you contact
more people with your baby news right away
than you may have had time to do on your own. |
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Why would I want to use GooGooGram's
email notification feature when I can just
email everyone myself? |
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The unique benefit of using our email feature
is that it directs people to your online birth
announcement where they can hear your voice
message, and directs them to your online guestbook
where they can post a message to you and read
messages from others. Having a guestbook keeps
your special messages in one place online,
and they will all be saved in one place on
your keepsake CD-ROM. |
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Once I've created my email and phone
lists, can I change anything? |
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Yes. You may add, delete or edit anything
on your lists up until the time you call GooGooGram
to trigger your announcements to be sent. |
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What if the line is busy or there
is no answering machine? |
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Our system will try calling the number 3
more times at 15-minute intervals. |
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What if people on my phone list
have Caller ID on their phone? |
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The call from GooGooGram will show up as
your phone number so people know it's from
you. |
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How do I know who's received the
phone call? |
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From the "My Account" page you
can check your phone list to see who's received
the call (meaning someone picked up the phone
or the call was picked up by the answering
machine). |
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Will people get a phone call from
GooGooGram at 4:00 AM? What if they're across
the country in a different time zone? |
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When you set up your phone list, you choose
the earliest and latest time of day you want
people to be called (for example, from 8:00
AM to 9:00 PM). When you tell GooGooGram to
send out the announcement, the system calls
your phone list as soon as possible within
your chosen time range. You can also choose
to have certain people (like your parents)
be called right away--which may be 4:00 AM,
but it's up to you. Our system does take into
account time zones. |
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Can I have international phone numbers
on my call list? |
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We do not provide international calling
at this time. We will offer this in the future. |
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What if someone loses the GooGooGram
email? How do they get to my online announcement
and guestbook? |
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Your guests can access your announcement
and guestbook by logging in from our website
www.googoogram.com |
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| Help
for GooGooGram account holders |
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| Your Contact List |
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How do I keep track of how many
email and phone contacts I've added? |
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There is a status bar at the top of the
page, below the navigation bar, that has a
a Contact List section on the left. Every
time you click "Save Contact" the
count of how many contacts, emails and phone
numbers gets updated. |
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| Your online birth announcement |
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| Your online baby guestbook |
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| Managing your account |
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| Other questions
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